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Questions? We've got answers.

  • What's IndieFlix?

    Founded by filmmakers, IndieFlix curates the best (or possibly the weirdest, depending on your taste) from worldwide film festivals to make sure indies have an audience. Independent filmmakers have worked hard to create these incredible films—movie lovers deserve to be able to see them!

    Members pay a low monthly or annual fee to access unlimited shorts, documentaries, and features, and we share revenue with the filmmakers. Members can enjoy the movies on their computers, or in their living rooms via Roku and Xbox 360.

    It’s a win-win-win model for everyone who loves the craft and content. We’re fair-minded facilitators of all things indie.

    You can learn more about IndieFlix, and even get to know the team!

  • Do I need to subscribe to watch a film?

    Yes, a subscription is required to watch films on IndieFlix—it’s how we pay the filmmakers. And they deserve to be paid for their creativity and hard work!

    It is free to browse our library and check out trailers, so you can get a taste of what IndieFlix offers. And since we’re sure that you’ll want to dive right into the full film, we’ll start you off with a one-week free trial. Once you try IndieFlix, you’ll be hooked!

  • What if I have access to IndieFlix through my library?

    If you are a library patron and have access to IndieFlix through your library you do not need to pay for membership. If you have any questions about library access please email rbdigitalsupport@recordedbooks.com.

  • Are all the films on the site shorts?

    We have thousands of films to explore and sink into, including full-length features and documentaries. Of course, there are lots of shorts available, to watch during a coffee break, or while waiting at the doctor’s office or in line at airport security.

  • What do I need to watch films on IndieFlix?

    Just a broadband Internet connected device—the faster the better. We also have a channel on Roku and an app on Xbox 360.

  • Is the IndieFlix web site secure?

    Yes. IndieFlix works with Chargify and Authorize.Net, the industry leaders in credit card security and authentication. For more information please see our Privacy Policy.

  • What are my payment options?

    You can use Visa, MasterCard, American Express, or Discover on our site.

  • How can I obtain public performance rights for a film?

    Films viewed from our website, Roku, and Xbox 360 are intended for in-home use only. Organizations, institutions, and individuals looking for public performance rights should contact us to order and receive the correct screening information. Please email info@indieflix.com or call 206.829.9112.

  • Does IndieFlix stream internationally?

    Yes. Ninety percent of our library can be accessed around the world. There are a few films that have limited distribution for various reasons. If you have questions about availability, please email support@indieflix.com.

  • How do I submit a film?

    Excellent! We love screening new movies—it’s the best part of our jobs. Follow our submission process to show us your stuff!

Subscriptions & Account Information

  • What is the cost of membership?

    Monthly membership is $5 per month with automatic recurring payments until you cancel. Annual membership is $50 per year.

    Membership gives you access to IndieFlix on up to 5 devices.

  • What is the membership renewal policy?

    Monthly memberships are billed to your credit card automatically each month and may be canceled at any time. Annual memberships are billed at the start of the membership and auto-renew every 12 months.

  • How do I know that my order was successful?

    When your credit card is charged, you’ll get a confirmation message on the website, along with an email confirmation. Your membership will auto-renew every month or year, depending on which plan you picked (at least until your credit card expires or you decide to cancel).

  • How do I cancel my subscription?

    We would be sad to see you leave, but you are free to cancel at any time. To cancel your membership, please send an email request to support@indieflix.com.

  • What if I forget my password or want to change my password?

    No problem. You can update your password here. Your login is the email address that you used to create your account.

  • Can I watch instantly on my TV?

    IndieFlix is now available on Roku and Xbox 360 in addition to your computer. We’ll also be available on Boxee and other platforms soon!

Roku

  • How do I watch IndieFilx movies on my Roku?

    First, sign up for a monthly or annual IndieFlix membership. Once you’re a member, it’s easy!

    1. Power up your Roku device and select the IndieFlix channel. You’ll find it in the Channel Store under Movies and TV.
    2. Select “Add Channel.”
    3. Choose any film and select “Watch Full Film.” This will bring up your activation code.
    4. Enter your activation code here and your Roku will be connected to your IndieFlix account!

  • The Roku activation code isn’t working when I enter it.

    The activation code is six alphanumeric characters and is case sensitive. If you’re sure you’ve entered it correctly and are still having issues, select “get a new code” and try again.

  • How do I watch IndieFlix movies on multiple Roku boxes?

    The process is the same for activating each of your Roku boxes. Each Roku box needs to be matched up with your IndieFlix account ID.

Xbox 360

  • How do I watch on my Xbox 360?

    First, sign up for a monthly or annual IndieFlix membership. Once you’re a member, it’s easy!

    1. Login to your IndieFlix account, and click the "Activate Xbox 360" button on the My IndieFlix page. This will generate an activation code for you to enter on your Xbox 360.
    2. Power up your Xbox 360 and on the Xbox 360 home screen, select the “App” page. Browse Apps until you find IndieFlix and download the app.
    3. Select the "Log In" tile on the home screen of the IndieFlix app. This will open a box for you to type in the code you received on indieflix.com.
    4. Enter the code and you're good to go!